Say It To My Face gives chefs and restaurant owners a chance to defend themselves before their toughest online critics. Never before have faceless online criticizers had so much power over the success or failure of restaurants. A chef can be on their game 99% of the time, but one mistake with one disgruntled customer, and they're facing an uphill battle to get diners back through the doors. Critics and chefs / owners meet face to face to air grievances in this unique show. Then, with the mentorship of co-hosts, Daniel Holzman and Michael Chernow; owners of NYC's cult favorite, The Meatball Shop; each chef / owner will makeover their restaurant. From the menu to the décor and staffing - they will look to redeem their business in hopes that their toughest critics will change their online reviews as a result of the transformation. (Source: fyi)
Episode Info
Chef Jen Story is a freelance caterer and owner of "Cooking Thyme" in Lawndale, CA. Even though she has managed to produce a successful catering business all by herself, Jen is quickly finding that running a restaurant is an entirely different beast. With a complicated menu, slow service, and cluttered decor, her new restaurant is already in danger of closing due to negative online reviews. Can chef/hosts Andrew Gruel and Anthony Dispensa convince Jen to make some changes? Or will her ego cause her to lose her dream and both of her business?
Best friends Nick Velez and Calvin Spencer own "Bastards" sports bar in Downey, CA. They are proud of their military service--so much so they have decorated their restaurant like a combat zone and named the restaurant after their Marine Unit "The Magnificent Bastards". Their restaurant is now receiving terrible online reviews, due to their intimidating d cor, sloppy food and a name that offends some potential customers. Can chef/hosts Andrew Gruel and Anthony Dispensa convince the guys to find a more family-friendly approach to their business? Or will they have to wave the white flag and close their doors forever?